- Регистрация
- 17 Февраль 2018
- Сообщения
- 39 241
- Лучшие ответы
- 0
- Реакции
- 0
- Баллы
- 2 093
Offline
If you've ever contacted Discord's Customer Service or Trust & Safety teams, your personal data may have been leaked.
Image: Discord
If you use the Discord app, your personal data may have been stolen in a recent data breach. In a recent press release, the company highlights an incident involving one of its third-party customer service providers.
The data breach, perpetrated by an “unauthorized party,” impacts a limited number of users who contacted Discord’s Customer Support or Trust & Safety teams. The data breach didn’t affect Discord itself, and the company says most users’ personal data should be safe:
Recently, we discovered an incident where an unauthorized party compromised one of Discord’s third-party customer service providers. The unauthorized party then gained access to information from a limited number of users who had contacted Discord through our Customer Support and/or Trust & Safety teams.
As soon as we became aware of this attack, we took immediate steps to address the situation. This included revoking the customer support provider’s access to our ticketing system, launching an internal investigation, engaging a leading computer forensics firm to support our investigation and remediation efforts, and engaging law enforcement.
The leaked data includes users’ names, Discord usernames, emails, other contact information, IP addresses, payment history, and the last four digits of credit and debit cards, as well as messages that were sent to Discord’s customer service.
Discord says it will contact affected users by email and urges them to be particularly vigilant for suspicious messages or scam attempts.
This article originally appeared on our sister publication M3 and was translated and localized from Swedish.
Author: Kristian Kask, Contributor, PCWorld
Kristian is passionate about gadgets and gaming and mainly writes news for our sister sites, M3 and PC for Alla. He also tests products, mainly game accessories, and translates articles from the Foundry network.
Recent stories by Kristian Kask:
Image: Discord
If you use the Discord app, your personal data may have been stolen in a recent data breach. In a recent press release, the company highlights an incident involving one of its third-party customer service providers.
The data breach, perpetrated by an “unauthorized party,” impacts a limited number of users who contacted Discord’s Customer Support or Trust & Safety teams. The data breach didn’t affect Discord itself, and the company says most users’ personal data should be safe:
Recently, we discovered an incident where an unauthorized party compromised one of Discord’s third-party customer service providers. The unauthorized party then gained access to information from a limited number of users who had contacted Discord through our Customer Support and/or Trust & Safety teams.
As soon as we became aware of this attack, we took immediate steps to address the situation. This included revoking the customer support provider’s access to our ticketing system, launching an internal investigation, engaging a leading computer forensics firm to support our investigation and remediation efforts, and engaging law enforcement.
The leaked data includes users’ names, Discord usernames, emails, other contact information, IP addresses, payment history, and the last four digits of credit and debit cards, as well as messages that were sent to Discord’s customer service.
Discord says it will contact affected users by email and urges them to be particularly vigilant for suspicious messages or scam attempts.
This article originally appeared on our sister publication M3 and was translated and localized from Swedish.
Author: Kristian Kask, Contributor, PCWorld
Kristian is passionate about gadgets and gaming and mainly writes news for our sister sites, M3 and PC for Alla. He also tests products, mainly game accessories, and translates articles from the Foundry network.
Recent stories by Kristian Kask:
