Credit: Edgar Cervantes / Android Authority
- AT&T experienced an outage yesterday that left tens of thousands of customers without service.
- The carrier and government agencies investigated the issue to see if the cause was the result of technical problems or a cyberattack.
- It appears the cause was the result of an update error.
Yesterday, AT&T experienced a massive outage that left tens of thousands of customers without cellular service. At the time, an investigation was carried out to discover if the cause was just a technical error or linked to a cyberattack. It appears the answer is the former and not the latter.
After conducting an investigation into the hours-long service outage, AT&T said the problem was not caused by a cyberattack but rather by a mistake on their part. The carrier didn’t explain too much in detail, but blamed the incident on an update error.
